Payment Policy
At OUTFITY, we are committed to providing a secure and convenient shopping experience. To facilitate this, we offer PayPal as a trusted payment option on our website (https://outfity.store/). Please review the following policy regarding the use of PayPal for your purchases.
1. Payment Processor
PayPal acts as an independent payment processor for transactions made on the OUTFITY website. When you select PayPal at checkout, you will be redirected to PayPal’s secure platform to complete the transaction.
2. Payment Authorization
By choosing PayPal, you authorize us to charge your order total (including taxes and shipping fees) to the PayPal account or payment method (e.g., linked bank account or credit card) you select during checkout. Your payment will be processed immediately upon order confirmation.
3. Currency and Pricing
All transactions are processed in U.S. Dollars (USD). If your PayPal account uses a different currency, PayPal will handle the conversion at the exchange rate and any applicable fees determined by PayPal. We are not responsible for these conversion rates or fees. The final price charged will be the order total displayed on our checkout page in USD.
4. Order Confirmation & Receipts
A successful payment through PayPal constitutes a confirmed order. You will receive two (2) confirmation emails:
One from PayPal as your payment receipt.
One from OUTFITY at support@outfity.store with your order details and confirmation.
5. Security and Privacy
We do not receive, handle, or store your sensitive financial information (such as your full credit card number or bank account details). This information is managed securely by PayPal under their own Privacy Policy and User Agreement. We only receive information necessary to fulfill your order (e.g., your shipping address, email, and order details).
6. Refunds and Disputes
Refunds: All refund requests must be initiated through OUTFITY in accordance with our Return & Refund Policy. Once approved by us, refunds will be issued back to your original PayPal payment method. The processing time for the refund to appear in your account is subject to PayPal’s policies and your financial institution (typically 3-5 business days).
Disputes and Chargebacks: For any issues with your order, please contact us directly at support@outfity.store before opening a dispute or claim with PayPal. We are dedicated to resolving any concerns promptly and fairly. Unauthorized transaction disputes should be filed directly with PayPal.
7. Customer Responsibility
You are responsible for:
Ensuring you have sufficient funds or credit available in your chosen PayPal payment method.
Providing accurate billing and shipping information to both PayPal and OUTFITY.
Keeping your PayPal account login credentials secure. We are not liable for any unauthorized transactions resulting from a compromised PayPal account.
8. Changes to This Policy
We reserve the right to modify this PayPal Payment Policy at any time. Changes will be effective immediately upon posting the updated policy on this page with a revised “Last Updated” date.
9. Contact for Payment Issues
For questions or issues specifically related to a PayPal transaction, please:
First, contact OUTFITY Customer Support:
Email: support@outfity.store
Phone: +1 541-708-3275
If your issue pertains directly to your PayPal account, please contact PayPal Customer Service through their official website or app.